Frequently Asked Questions

Your guide to effortless style and seamless shopping at Moody MuMu.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What is your return policy?

We want you to love your look. If you are not satisfied, we accept returns within 30 days of delivery, provided items are unworn, unwashed, and have original tags attached.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a relaxed fit or checking the specific fabric elasticity mentioned in the description.

Do you ship internationally?

Yes, Moody MuMu ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my Moody MuMu garments?

To keep your pieces in pristine condition, we recommend machine washing on a cold, gentle cycle and hanging to dry. Always check the care label on individual items for specific instructions.